Frequently Asked Questions
Which ticket type should I purchase?
Provider tickets available to behavioral health provider groups, owners and operators. Vendor tickets are for finance, technology, consulting and other roles that do not directly own and/or operate a behavioral health facility.
Where is the event being held?
SUD Business Summit will be held at Convene, 311 W Monroe St, Chicago, IL 60606.
Is there a hotel block?
Please check back for accommodation information.
What is the refund policy?
Cancellations received more than 45 days prior to the event start date are eligible for a full refund, minus a $25.00 administrative fee.
Cancellations received less than 45 days prior to the event start date are non-refundable.
No refunds will be issued for no-shows or for tickets not used.
Substitutions may be permitted prior to the event at no additional cost. Please email [email protected] for more information.
In the event that WTWH must cancel or reschedule an event, registered attendees will be offered a full refund or credit toward a future WTWH event, at WTWH’s discretion.
What does my ticket include?
A ticket includes access to all sessions, breakfast, refreshments, lunch, and a networking reception.
Are there kosher meals or other dietary options at the event?
Please email us at [email protected]. with any dietary requests. Please note, the deadline for any dietary accommodations is 30 days out from the event. BHB may not be able to provide options at off-site meetings such as the networking reception.
How do I contact the organizer?
Email us at [email protected].
When are other BHB Events being held?
Click HERE to see all upcoming BHB Events.
Will there be vendor booths?
There are options for sponsor exhibit space. Please click HERE to request information on sponsorship opportunities.
My company or organization owns or is an active investor in a provider. Which ticket type can I purchase?
If your organization owns or invests in a provider or providers in this space, your firm is classified as a private equity investor. If you wish to get the provider pricing, you would need to use that organization’s email system/domain to register for the ticket to qualify as a provider. No exceptions.
