Becky Carlson

Head of RCM, Joyful Health

All Sessions by Becky Carlson

July 16, 2026

Vital Signs: What Your Revenue Cycle Is Telling You About Financial Health Presented by Joyful Health
1:45 PM - 2:15 PM
Hub 2

Everyone tracks denials and aging A/R, but those metrics only tell part of the story. By the time revenue appears on an A/R report, the events that put it at risk have often been unfolding for weeks or the opportunity to collect was lost before a claim was ever submitted. This session explores the hidden revenue leaks that occur throughout the revenue cycle, from eligibility and prior authorization to documentation, enrollment, claim submission, and underpayments. Attendees will leave with insight into identifying issues earlier, preventing avoidable revenue loss, and shifting from reacting to financial problems to preventing them.