Michelle Dubey

Vice President of Clinical Quality & Outcomes at BayMark Health Services

All Sessions by Michelle Dubey

July 16, 2026

Lost in the Gaps: Retention, Recovery, and the Moments Between Appointments Presented by: Chess Health
1:45 PM - 2:15
Hub 1

The data is clear on when patients leave SUD treatment — and it's rarely during a session. It's in the 160+ hours between weekly appointments, during transitions between levels of care, and in high-risk moments when no clinician is available and no peer is within reach. This panel brings together providers to examine where those gaps occur, what contingency management and digital engagement strategies are doing to fill them, and what closing the gap actually returns in both clinical outcomes and program revenue.